UMS® Union Membership System
Grievance Tracking Subsystem
- This System was designed to track the status of a Members
Grievance. As a grievance is placed, including verbal grievances, it is entered
into the system in its entirety.
- Each grievance includes the detailed demographics of the
member, the detail of the grievance, and the status of the grievance including
- As the Grievance is entered into the system a letter (from a
list of up to 100 letters) is generated automatically for the Company
Representative and the Member, detailing the Grievance and stating the
- As responses are returned they are entered into the system,
allowing total tracking of each grievance.
- A host of reports are available through this system allowing
each Business Representative to monitor the cases pending in their Stores.
- If desired this system may be integrated into an Imaging Module
allowing electronic storage of all documents pertaining to each Case.